Frequently Asked Questions

Where are you located?

We train at Keele university sports centre ST5 5BG, on the outdoor 4G.

How do we know if a session is cancelled?

PLA only cancel sessions due to extreme weather; you will be contacted via the information given at the time of booking.

PLAs rescheduling & cancelation policy

All sessions must be cancelled/rearranged with no later than 24 hours notice. Sessions can be cancelled/rearranged by following the link on the confirmation email or by contacting us via phone call (07518431839) we will always try to help find a solution that suits all. Refunds will be in the form of vouchers only. If a session is cancelled within 24 hours of the start time, you wont be eligible for a refund.

Can parents watch?

All parents are allowed to watch.

Who is PLA for?

PLA has something for everyone, if your are struggling to find the correct session for your needs, fill out a question from here or give us a call on 07518431839.

Can I return/exchange kit?

Kit without initials can be exchanged or refunded within 14 days after delivery of the product.

All kit that has been ordered with initials can NOT be exchanged or refunded due to personalisation.