We train at Keele University Sports Centre, on the outdoor 4G. Address: Keele University, Keele, Newcastle ST5 5BG.
All sessions must be cancelled or rearranged with no later than 24 hours notice. Sessions can be cancelled/rearranged by following the link on the confirmation email or by contacting us via phone call (07518431839). We will always try to help find a solution that suits all. Refunds will be in the form of vouchers only. If a session is cancelled within 24 hours of the start time, you won't be eligible for a refund.
Yes - all parents are more than welcome to stay and watch training. The Sports Centre will be open for access to toilets.
PLA only cancel sessions due to extreme weather; you will be contacted via the contact details given at the time of booking.
Yes, we accept returns and exchanges at no extra cost. Kit without initials can be exchanged or refunded within 14 days after delivery of the product.Please note that any kit that has been ordered with initials on cannot be exchanged or refunded due to personalisation. To request a return or exchange, please email us at prolevelacademy@outlook.com
We have something for everyone, whether your child is just starting out or is in need of some supplementary coaching, we can design bespoke sessions.
